is free patient-centered secure messaging for healthcare.
8.5/10 (Expert Score)
Product is rated as #14 in category Compliance Software

What is

Pros and Cons Values is telemedicine software that offers patient-centered messaging with optimization for seniors. It is easy for healthcare teams within and across organizations to stay connected with the help of its great tools. Plus, deep analytics drive better care coordination, improved patient outcomes, and higher team satisfaction.

  • Cloud, SaaS, Web-Based
  • Mobile Version
  • Free Trial
  • Free Version
  • User-Friendly
  • No Desktop Version
  • No On-Premise

Home healthcare providers need direct access to PCPs, hospital staff, and care partners. ensures easy HIPAA-compliant messaging to connect in real-time to keep healthcare teams in the loop. 

Video and Images

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Best for

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Firstly, it is best for healthcare professionals across different organizations can securely share info and collaborate efficiently. The software can also be used across different provider and payer organizations, including but not limited to the following: ACOs, MCOs, LTACHs, IRFs, and entities with alternative risk-bearing models.

Features Features

The software enables real-time communication to support your teams, service providers, and consumers on person-centered channels. Firstly, it enhances acuity scoring and SDOH tracking for consumer risk management. Deep analytics provide an understanding of consumer status and partner communication.

Secondly, as acuity increases, real-time communication is essential to track the patient status and reduce complications. improves access to care team members via push and pull notifications that deliver images, documents, and text messages.

  • File Sharing
  • Notifications
  • Forums
  • Mobile Access
  • Real-Time Chat
  • Patient Engagement
  • Video Conferencing
  • Third-Party Integrations
  • Messaging
  • Multi-User Collaboration
  • One-to-One Messaging

The software provides free and easy messaging. There are also options to embed photos or attachments. You have engagement tracking and improved collaboration in your team due to quick notifications.


Is HIPAA COMPLIANT? is totally HIPAA compliant. It encrypts and protects important information in accordance with all rules. With, collaborators have visibility to patients across settings, maximizing continuity of care. Care coordinators have increased access to partners to manage transitions with HIPAA-compliant communications.

Moreover, under the CCPA, California consumers have the right to request that a business discloses the categories and specific pieces of personal data that a business has collected about consumers; deletes any personal data about the consumer that a business has collected; sells a consumer’s personal data, not sell the consumer’s personal data.

GDPR Compliance

Is GDPR COMPLIANT? is totally GDPR compliant. Each user of this software has the following rights to:

  • Access – You have the right to request copies of your personal data. They may charge you a small fee for this service.
  • Rectification – You have the right to request that they correct any information you believe is inaccurate. You also have the right to request that they complete the information you believe is incomplete.
  • Erasure – You have the right to request that they erase your personal data, under certain conditions.
  • Restrict processing – You have the right to request that they restrict the processing of your personal data, under certain conditions.
  • Object to processing – You have the right to object to their processing of your personal data, under certain conditions.
  • Data portability – You have the right to request that they transfer the data that they have collected to another organization, or directly to you, under certain conditions.
GDPR WebTitan

Pricing Pricing has a flat rate, but the vendor has not provided pricing details yet. There is an option to use a free trial.

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User’s ad Editor’s scores

8.5 Total Score
MUSTHAVE software!

At every step of your business growth, it is necessary to implement something new or improve something old. This is what this software may help you with. HIPAA SOFTWARE RECOMMENDS!

8.6Expert Score
8.4User's score
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