Sendbird

Sendbird is the leading interaction API platform trusted by modern digital apps like Reddit, Delivery Hero, and Hinge to easily embed real-time chat, voice, and video into their apps. Sendbird makes real-time interactions available through an easy to access API on top of a fully managed platform.
8.6/10 (Expert Score)
Product is rated as #4 in category Live Chat Software

What is Sendbird?

Pros and Cons Values

Sendbird is the leading interaction API platform trusted by modern digital apps like Reddit, Delivery Hero, and Hinge to easily embed real-time chat, voice, and video into their apps. Sendbird makes real-time interactions available through an easy to access API on top of a fully managed platform.

Positive
  • 24/7 Support
  • Cloud, SaaS, Web-Based
  • Free Trial
  • Free Version
  • In-Person Training
  • Mobile Version
Negatives
  • No Desktop Version
  • No On-Premise Version

Sendbird graduated from Y Combinator in 2016, and has over $120MN in funding from leading investors such as ICONIQ Capital, Tiger Global, Shasta Venture and August Capital. The company has over 200 employees and send over a billion messages per month to help people connect with one another in the apps they love.

Video and Images

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Best for

Check who Sendbird is best for

Supports user-to-user and user-to-business communication for applications in diverse industries: Community, On-demand, eCommerce, Gaming, Business Collab., Fintech, Healthcare, Live Video Streaming

Features

Sendbird Features

SendBird can be used in various situations, for example, communication between two individuals, a broadcaster and audience, or communication on an e-commerce platform. Features like multiple platform synchronization, chat history, profanity filters, webhooks, push notifications, moderation tools, auto-thumbnail generation, spam protection and auto-translation are included in the software.

  • Auto Translation
  • Chat History
  • Moderation Tools
  • Multiple Platform Synchronization
  • Profanity Filters
  • Push Notifications
  • Spam Detection
  • Webhooks

Another feature includes voice and video chat that gives users a chance to experience a much more immersive and intimate conversation.

Security

Is Sendbird HIPAA COMPLIANT?

Sendbird is HIPAA compliant.

The company takes care of security, so you can sleep sound at night.

  • Sendbird is more than HIPAA compliant/HIPAA, HITECH, ISO27001, GDPR
  • Encryption for all data and Personal Health Information (PHI)/Data sent to and from Sendbird servers is encrypted with TLS/SSL with authentication devices for client and server-side
  • Secure and Distributed Infrastructure/Your data is saved on our distributed infrastructure using AES 256, and we also offer dedicated server instances

Pricing

Sendbird Pricing

Start your free trial

Get access to all premium features for 30 days. No credit card is required.

STARTER

Get started with chat
From $399 LEARN MORE

PRO

Most features for growing businesses
From $599 LEARN MORE

ENTERPRISE

The power of the full platform
UPON REQUEST LEARN MORE

Add your rating

User’s ad Editor’s scores

8.6 Total Score
MUSTHAVE software!

At every step of your business growth, it is necessary to implement something new or improve something old. This is what this software may help you with. HIPAA SOFTWARE RECOMMENDS!

8.8Expert Score
Design
9
Price
7
Quality
9
Innovation
10
Usability
9
8.4User's score
Design
8
Price
8
Quality
8
Innovation
9
Usability
9
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