Medchat

MedChat is a modern Patient Access & Messaging platform utilized by hundreds of healthcare organizations. The platform provides HIPAA-compliant Live Chat, Chatbots, AI Answer Bot, and Two-Way Texting.
8.6/10 (Expert Score)
Product is rated as #2 in category Live Chat Software

What is Medchat?

Pros and Cons Values

Medchat is a cloud-based solution that helps businesses in healthcare industry design, deploy and manage chatbots to streamline communications, capture patient details, provide support services and automate workflows. The platform includes a visual builder, which enables organizations to create digital assistants using prebuilt components, cards, documents and more.

Positive
  • Cloud, SaaS, Web-Based
  • HelpDesk
Negatives
  • No Desktop Version
  • No Free Trial
  • No Free Version
  • No Live Support
  • No Mobile Version
  • No On-Premise Version

Images

Check Medchat Images

*Click on the screenshot to zoom

Best for

Check who Medchat is best for

Designed for the healthcare industry, it is a HIPAA compliance solution that provides live chats, auto-response messages, permission management, inactivity release, and more.

Features

Medchat Features

The platform includes a visual builder, which enables organizations to create digital assistants using prebuilt components, cards, documents and more.

The bot frameworks in Medchat allow developers to develop, test, and launch personalized bots with custom layouts, validation processes, auth verification, webhooks and other data elements.

  • Access Controls/Permissions
  • Data Security
  • Documentation Management
  • For Healthcare
  • AI Answer Bot
  • 2-Way Texting

Medchat offers triage bots, which let medical professionals evaluate patients’ symptoms and provide automated care suggestions via real-time feedback.

Security

Is Medchat HIPAA COMPLIANT?

Medchat operates in accordance with all applicable privacy and data protection laws, and is HIPAA and HITECH compliant.

Administrators can store patient data in a centralized repository for future reference and provide role-based permissions to facilitate secure access to authorized users. Additionally, the application ensures compliance with HIPAA, HITECH, ISO, SOC, and other regulatory standards.

Pricing

Medchat Pricing

Contact MedChat for pricing details.

Add your rating

User’s ad Editor’s scores

8.6 Total Score
MUSTHAVE software!

At every step of your business growth, it is necessary to implement something new or improve something old. This is what this software may help you with. HIPAA SOFTWARE RECOMMENDS!

8.8Expert Score
Design
9
Price
7
Quality
9
Innovation
10
Usability
9
8.4User's score
Design
8
Price
8
Quality
8
Innovation
9
Usability
9
Add your review

We will be happy to hear your thoughts

Leave a reply

hipaa-software.com
Logo
Register New Account
Reset Password
Compare items
  • Total (0)
Compare