Luma Health

Luma Health is a Patient Engagement Platform. It offers self-scheduling capabilities, cancellation/reschedule management, and referral management for hospitals, specialties, and PCPs.
8.6/10 (Expert Score)
Product is rated as #3 in category Messaging Software

What is Luma Health?

Pros and Cons Values

Luma Health is a Patient Engagement Platform. It offers self-scheduling capabilities, cancellation/reschedule management, and referral management for hospitals, specialties, and PCPs. Trusted by over 100,000+ happy providers, this smart, simple, and intuitive technology streamlines the entire patient journey, transforming user’s current process with better workflows and communication.

Positive
  • Cloud, SaaS, Web-Based
  • Live Support
  • Help Desk
  • Mobile Version (iOS, Android)
  • Phone Support
Negatives
  • No Desktop Version
  • No On-Premise Version
  • No Free Version
  • No Free Trial

Luma Health was built because we are all patients. The company believes it should be easy to see and connect with our doctor. To get the care we need, when we need it. Its new vision aligned around letting systems deliver high-quality healthcare, lower the burden on staff, and provide the modern, mobile-first experience we all deserve.

Video and Images

Check Luma Health Video and Images

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Best for

Check who Luma Health is best for

Luma Health is a perfect solution for mid-size clinics, community health centers, and enterprise health systems around patient access and engagement.

Features

Luma Health Features

Deliver the convenience of online self-scheduling that today’s patients expect. With interactive text messaging, automatically match patients with the right available appointments, fill cancellations, and give patients control over their scheduling.

Drive referred patients to self-schedule at their convenience. Reduce call volumes, minimize referral leakage, and eliminate phone tag while getting more referred patients in for care.

Reduce no-show rates and phone volumes, manage cancellations, and ensure patients are prepared for appointments with next-generation Artificial Intelligence (AI) Reminders that process and log patient interactions into your EHR in real time.

  • Appointment Reminders
  • Auto-Refill Appointments
  • Automated Campaigns
  • Broadcast Messaging
  • Multilingual Messaging
  • Patient Notifications
  • Preventive Care Scheduling
  • Reporting
  • Secure Chats
  • Value-Based Care
  • Zero Contact Check-In
  • Zero Contact Waiting Room

Rely on technology to capture needed patient data and support a safer, smoother, contactless check-in process. Collect mobile insurance uploads, patient history, obtain authorizations, and manage chronic conditions.

Reach patients remotely at various touchpoints to provide a seamless experience across the care continuum.

Reduce phone volumes and maximize patient outcomes and workflows through automated, actionable conversations via text, email, voice, chat, and virtual visits across the entire patient journey.

With data at your fingertips, you can visualize and track key success metrics around patient engagement and interactions to measure communication effectiveness and ROI, including patient satisfaction via Net Promoter Scores by provider and location.

Security

Is Luma Health HIPAA COMPLIANT?

Luma Health uses HIPAA Compliant Chats for customer communication. The extended information on Security is listed HERE.

Pricing

Luma Health Pricing

Pricing details are not provided. The information may be provided upon request on the official web page: https://www.lumahealth.io/

Before you start – make sure you have investigated all. That’s for Luma Health is providing a DEMO.

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User’s ad Editor’s scores

8.6 Total Score
MUSTHAVE software!

At every step of your business growth, it is necessary to implement something new or improve something old. This is what this software may help you with. HIPAA SOFTWARE RECOMMENDS!

8.8Expert Score
Design
9
Price
7
Quality
9
Innovation
10
Usability
9
8.4User's score
Design
8
Price
8
Quality
8
Innovation
9
Usability
9
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