What is HIPAA Force?
Pros and Cons Values
HIPAA Force is one of the most affordable and complete SaaS solutions for handling inbound and outbound calls, text messaging and email features, live chat, reporting and analytics, and much more.
The software can be set up in minutes. Moreover, you’ll always have quick access to the required reports to scale best staff performance and evaluate the stats of the Call Center.
With HIPAA Force, you will get workplace insights that will help enhance workflow and productivity.
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Best for
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The variety of the software features will cover the requirements of a small and medium business as well as sophisticated enterprise size contact centers.
Features
HIPAA Force Features
- Archiving & Retention
- Auto-Dialer
- Blended Call Center
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Computer Telephony Integration
- Contact Management
- Event-Triggered Actions
- File Transfer
- Inbound Call Center
- IVR / Voice Recognition
- Manual Dialer
- Multiple Scripts
- On-Demand Recording
- Outbound Call Center
- Predictive Dialer
- Queue Management
- Real-Time Chat
- Recording
- Reporting/Analytics
- Scheduled Recording
- Telemarketing Management
- Voice Customization
- Voice Mail
- VoIP
Multiple features in one software. With HIPAA Force, you get a chance to control all your omnichannel interactions on the fly. The call center software allows using SMS, ticketing, chat, email texts, and other communications on a whim.
Use the cloud-based ACD tools, auto-dialers, and IVR technologies to reach out to horizons you didn’t imagine.
Take advantage of the software VoIP services to call prospects from anywhere in the world with your caller ID localized to eliminate dropped calls.
Security
Is HIPAA Force HIPAA COMPLIANT?
HIPAA Force is HIPAA compliant and offers the most comprehensive set of company security certifications & standards.
The software is committed to protecting customer data.
They take the security of customers very seriously and strive to continuously improve it and follow the standards and best practices established by international security frameworks such as:
- HIPAA
- SOC2
- PCI
- GDPR
Pricing
HIPAA Force Pricing
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